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Uploading Images and Videos to Preimage

Create a scan in the intended project, select its input type, and choose the outputs you need. Check the capture date and alignment reference before submitting.

Uploading Scans

Watch the video tutorial below, or follow the step-by-step guide.

Preimage Upload Tutorial


Step-by-step Guide

1. Click “+ New Scan”

From your project dashboard, select the “+ New Scan” button.

New Scan


2. Choose Your Scan Type

You can upload various types of scan data:

  • 360° Video
  • Drone Photographs
  • Point Cloud (LiDAR or photogrammetry)

Scan Types


3. Add Scan Details

Add a description and select the capture date.

Scan Details

This helps you organize and retrieve scans easily later.


4. Preview & Confirm

When you upload a video, Preimage shows an automatic preview so you can verify it’s the right file.

Preview


5. Choose Output Options

Select the types of outputs you want Preimage to process:

Choose Outputs

  • Virtual Tour
  • Point Cloud
  • Segmentation
  • Measurable 3D Model
  • Floorplan or Vector Output (e.g. CAD or BIM)

6. Review Summary

A summary screen appears showing:

Summary

  • File types
  • Selected outputs
  • Estimated processing time

7. Click “Create”

Preimage will begin processing your scan.
Automated outputs are delivered within 3 hours after upload is complete. Service outputs take 1–2 days on average. You can close the browser once upload and submission are confirmed.


Supported Upload Formats

Scan inputAccepted filesFile-count limit
360° videoMP4 or INSV. MP4 must be a complete stitched panorama at 2:1. Include both original files for paired INSV recordings.5 files
Drone photographsJPG or JPEG, with original EXIF metadata and one camera model per scan.2,000 photographs
Point cloudPLY, LAS, LAZ, E57, PTS, or XYZ. Check units, coordinates, and color information.5 files

For 360° capture, supported cameras are Insta360 X3, X4, X5, and ONE RS. Timelapse uploads require supported INSV recordings. Floorplans and supporting files have separate upload controls and restrictions.

See Upload Troubleshooting for rejected files, pairing issues, and interrupted transfers.